Words we need to stop using or use correctly
I'm going to start with several phrases or usages which
particularly bug me, and then just riff on several more until I'm ranted out.
Legendary: I heard a commercial recently
for a relatively new (open about three years) club in Orlando which extolled
the qualities of their "Legendary Drink Specials." Legendary implies at least some extended
period of accomplishment, passing into the collective memory later to invoke waves of nostalgia and
fond remembrance, usually grossly exaggerated and hyped. One example might be
the Gunfight at the OK Corrall. A really big frozen Margarita isn't a legend, it's just liver abuse. When
Arthur and Lancelot start coming to your bar to hang out, you may resume calling it legendary!
Technology: If you have a mop with a squeegee, it is just that.
Calling it Soap Extraction technology
doesn't make it clean any better. In the same vein, Insurance companies are now
touting "enhanced claims technology." It that anything like taking better care of
customers? The same soap that used to be
advertised as simply cleaning better, now has "enhanced
surfactant technology" Apparently
the current guiding concept of modern advertising is that a consumer on seeing
the word technology related to a potential purchase will close their mind and
open their wallets!
Hand crafted/craft brewed: All too frequently, this term is applied to
things I definitely don't want hands touching. "Hand crafted" micro-brewed beer is a good example. These micro brewers
seem to believe that we picture them burning charcoal, hoeing barley, growing
yeast and hops, all to be stirred with a paddle in a washtub until just right, at which time they pour it
through a funnel one bottle at a time and seal it with wax. Craft Brewed? Really? Micro-breweries
are exactly like large ones, only - wait
for it....."smaller!" Disappointed? I know I was. Now if you make it
at home, mix it in the sink, etc...... Go for it; but don't expect me to drink
it instead of my favorite ale.
Went to Steak and Shake today. Hey, we were hungry and it
was there, ok? They proudly advertise "hand dipped" milkshakes. Now if you call something a milk
shake, it must have ice cream and milk as well as assorted flavorings in it,
that's the rule. If it comes out the spout of a fast freeze soft serve machine,
you might call it a shake, but we know it isn't a MILK shake and you can't claim it is. So how else
would one get ice cream into the thing if not hand dipped? I looked for the
robot dippers in other places, but alas, they don't exist. Of course it's hand dipped. In like manner,
they advertise hand crafted burgers. I would buy this if, after I order, they hauled out of the locker a whole primal cut,
ground it , added just the right amount of fat , mixed it and then hand formed
it into the perfect patty. What they do, however, is open a refrigerated drawer,
take out a pre-formed patty and mash it a bit on the grill. hand crafted? For
the record, that's also how White Castle makes hamburgers, minus the hubris of
calling their gut bomb sliders "hand
crafted!"
I saw a recipe today, with accompanying video for "hand
crafted" goats milk soup." Yeah, I know; yummo, huh? I watched, expecting to see the
goat milking and cheese making , spice gathering, etc. Instead I watched a lady
open a container of commercial goat's milk and dump the pre-measured
ingredients into a pan. That was the extent of the hand crafting. we are grossly overusing the term, which used to actually be
applied to one of a kind original handmade furniture and the like. stop it!
There are many more
of these misuses, but here are some favorites with short discussions relating
to the misuse:
Groundbreaking (or its cousins, breakthrough and late-breaking):
Very few products are groundbreaking in the sense that they figuratively broke
new ground, created a new market where none existed before or even actually are
a true innovation. The
Ford Model T, typewriter, iPod and sliced bread come to mind. Most others need
not apply!
Revolutionary: Did your product or service start a revolution?
Probably not. If it did, you probably got in trouble at some point, unless
you're a weapons manufacturer.
Advanced: we see this
word applied (and generally misapplied) to almost everything. “Advanced
ingredients.” “Advanced technology.” “Advanced processes.” "Advanced
formula".....It`s being used so much that it has lost its value. The word
is essentially meaningless in the previously shown contexts.
Bleeding edge: This is a favorite in the technology industry.
Apparently when “cutting edge” wasn`t enough, marketers started using “bleeding
edge.” I suppose that if the edge was actually a "cutting edge" and one was careless,
it could become a "bleeding edge", but that wouldn't really be
a positive product aspect, would it?
Pioneering: See
groundbreaking, above. If you aren't experimenting and creating in relatively uncharted
waters, sorry, you aren't "pioneering."
Exclusive: Unless whatever you make, or whatever service you
provide is only available to one person, it`s not exclusive. You are simply selling
snob appeal to people with little tiny penises. (see Humvee)
Unique: We all think we`re special. But unless what you do, produce
or sell does something nothing else ever made has done, it's not unique. In fact, if there is one other
good, product or service like yours, it can't be unique. I'm just sayin'. A far better approach would be to let your consumer public come to the conclusion that what you offer is
unique, by describing its real features and benefits. Just saying that it`s
unique, outright, does nothing to convince and is almost assuredly a lie.
Best: Can you say "Hubris?" "Best" is a comparative word, just
like better. Best compared to what? Better than what? Use of "best"
to describe a product or service implies that some authoritative agency has
compared and found yours to be better than all the rest. It is a bit reminiscent
of the Zen koan- "what is the sound of one hand clapping?" This is
pretty high ground to be on, and claiming it makes a statement which is almost
assuredly fatuous at best and false at worst.
OK, that's enough for
now.
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